Our Service Promise
Our quality, service, and dedication to go that extra mile for our customers are just some of the factors that set Office Fruit Group apart from the rest!
Our promise to you is that we will always provide our customers with only the best quality fruit, most amazing customer service, and most delicious and freshest products that will keep you coming back for more.
We refuse to be beaten on quality, and will only settle for the best, tastiest, freshest fruit. This means that each piece of fruit is hand
picked, packed and checked for quality multiple times throughout the buying and packing process. If you are not happy with our product or service, then we are not happy.
Everything we do is designed to make your life easier, and to give you the peace of mind that only Office Fruit Group can provide. This includes delivering directly to your door, up to your floor, on your desk, even in to your fridge – Wherever you need it! We can deliver before or during business hours at a time and day that suits you, and always include a friendly smile and ‘hello’ as part of the service.
Need to change your order? Change your delivery day? Make a last minute order? Or do you just have a question about your order? Don’t worry, our dedicated customer service team will take excellent care of you. Just call us on 1300 735 848 or email us via firstname.lastname@example.org and we will take care of it. We love to make you smile!
Hygiene and food safety
Office Fruit Group takes food hygiene and safety very seriously. We have stringent procedures in place to ensure that all of our products are sourced from reliable and reputable Australian suppliers who adhere to strict standards of food safety and hygiene. All of our products are produced and handled with the utmost care in a sanitary and hygienic environment, by staff trained in our health, hygiene and food safety procedures.
We have rigorous quality control processes and procedures in our warehouse, all the way from here to your office. Office Fruit proudly complies with the following Australian food health and safety regulations, and legislative requirements.
- Food Standards Australia New Zealand (FSANZ) Food Standards Code “3.2.2 Food Safety Practices and General Requirements”
- Principles of AS/NZS ISO 9001:2008
- City Council Environmental Health Departments Requirements
- Food Act 1984