Milk
Can I order milk only?
Yes! You can order milk only; however, there is a minimum of $35 per order. If you order a fruit box, there is no minimum for milk.
What expiry dates do you offer on milk?
Our fresh milk has a best-before date of 10–14 days.
Where do you source your milk?
Milk is sourced daily from Procal, a 100% Australian-owned company.
How is milk transported?
Milk is delivered in refrigerated vans, directly to customer kitchens and fridges if required.
What types of milk do you offer?
Fresh milk: 1L and 2L bottles from Procal
Plant-based milk: Milk Lab, Bonsoy, and Califia Farms
Are there any delivery fees for milk?
No delivery fees apply for fruit and milk orders.
Which states can milk be delivered to?
Milk is delivered in Melbourne and Sydney.
Do I get more competitive pricing if I order more milk?
Yes! The more milk you order, the more competitive the pricing. Contact our customer service team for a quote.
How will I be invoiced?
Office Fruit Customers: Charge to your account or pay via credit card.
Non-customers: Payment via credit card prior to delivery.
Can I amend my order?
Yes, milk orders can be amended by 12pm the business day before delivery.
Fruit
Where do you source your fruit from?
Our fruit is sourced locally from trusted growers.
What grade is your fruit?
All our fruit is premium quality.
What type of fruit is included in a box?
Each box contains a selection of premium seasonal fruit, including:
- Mixed red and green apples
- Bananas
- Mixed brown and green pears
- Oranges
- Seasonal fruits such as nectarines, peaches, plums, and mandarins
Can I choose what goes into my box?
Yes! By selecting the Flexi Mix Box option, you can choose the quantity of seasonal fruits you’d like in your box.
Are your fruit boxes recyclable?
Yes, our fruit boxes can be placed in your weekly recyclables. Alternatively, we offer reusable recyclable boxes that are rotated weekly with your deliveries.
Are there any delivery fees?
No, delivery is free for all fruit boxes.
Which states can fruit be delivered to?
We deliver fruit boxes in Melbourne and Sydney.
Can I amend my order?
Yes, fruit orders can be amended by 12pm the business day before delivery.
How will I be invoiced for my fruit?
Office Fruit Customers: Charge to your account or pay via credit card.
Non-customers: Payment via credit card prior to delivery.
Do I get more competitive pricing if I order more fruit?
Yes! The more fruit you order, the more competitive the pricing. Contact our customer service team for a quote.
Coffee
What type of coffee products do you have?
We offer four blends of coffee beans, freshly roasted locally in Australia.
Where is your coffee sourced from?
Our coffee comes from the world’s best regions: Brazil, Jamaica, and Ethiopia.
Are there delivery fees for coffee?
Coffee delivered with your standard fruit and milk order has no delivery fee.
For coffee-only deliveries, a $16.50 (incl. GST) delivery fee applies.
What grade are your coffee beans?
All our coffee beans are premium grade.
Where is coffee available to order from?
Coffee can be ordered in both Melbourne and Sydney.
Can I amend my order?
Yes, coffee orders can be amended by 12pm the business day before delivery.
How will I be invoiced for my coffee?
Office Fruit Customers: Charge to your account or pay via credit card.
Non-customers: Payment via credit card prior to delivery.
Can I order coffee only?
Yes, coffee-only orders are welcome. Please note a $16.50 delivery fee applies.
What sizes do you supply your coffee in?
Coffee is supplied in 1kg sealed bags to ensure freshness.
Pantry
Is there a minimum spend for pantry items?
Yes, there is a $200 minimum spend per order.
What days do you deliver?
Pantry items can be delivered Monday to Friday.
What is the deadline to place orders?
Orders must be placed by 12 pm on Fridays for delivery the following week.
Are there delivery fees?
Yes, there is a $16.50 (incl. GST) delivery fee for pantry items.
Does someone need to be at the office to sign for the order?
No, a signature is not required. Customers can provide an access pass for delivery directly into the building, or items can be left in a safe place during business hours.
What products are available from your pantry range?
Our pantry range covers everything you need, including:
- Coffee, tea, and drinks
- Breakfast items and spreads
- Healthy snacks and nuts
- Sweet and savoury biscuits
- Confectionery and condiments
- Disposables and food wraps
- Cleaning and hygiene products
How do I make payment for pantry items?
Payment can be made via credit card or EFT, with a verified remittance required to process the order.
How do you source your pantry items?
We have partnered with Winc to provide an extensive range of pantry products, delivered directly to your office by our friendly delivery drive
Where are pantry items available for delivery?
We deliver pantry items in Melbourne and Sydney.
Catering
Is there a minimum spend for catering?
Yes, all catering orders must be over $50.00.
What is the deadline to place orders?
Orders must be placed by 12pm, three business days before delivery.
Are there delivery fees?
Delivery is waived for Office Fruit Group customers on your normal fruit and milk delivery day.
A $16.50 (incl. GST) delivery fee applies for deliveries outside your normal delivery day or for non-customers.
Where is catering available for delivery?
Currently, catering is available in Melbourne only.
How will I be invoiced for my catering?
Office Fruit Customers: You may charge your account or pay via credit card.
Non-Customers: Payment via credit card is required prior to delivery.
Do you cater for special dietary requirements?
Yes, we offer a full catering menu and can accommodate special dietary requirements for individuals.
Hampers
Is there a minimum spend for hampers?
No, there is no minimum spend for hampers.
What is the deadline to place orders for hampers?
Orders must be placed by 12pm, three business days before delivery.
Are there delivery fees?
Delivery is waived for Office Fruit Group customers on your normal fruit and milk delivery day.
A $16.50 (incl. GST) delivery fee applies for deliveries outside your normal delivery day or for non-customers.
Where are hampers available for delivery?
Hampers can be delivered in Melbourne and Sydney.
How will I be invoiced for my hamper?
Office Fruit Customers: You may charge your account or pay via credit card.
Non-Customers: Payment via credit card is required prior to delivery..
What types of hampers do you offer?
We offer hampers for all occasions throughout the year, with Christmas hampers being especially popular.
Can I personalise my hamper?
Yes, hampers can be personalised with messages, ribbons, and handwritten cards.
General
Which locations do you deliver to?
We deliver to Melbourne and Sydney.
Are there lock-in contracts?
No, there are no lock-in contracts. We only ask for 14 days’ notice if you wish to cancel your subscription completely.
What are your invoicing terms?
Invoices are issued weekly, and payment is due within 14 days from the invoice date.
Can I amend my orders?
Yes, orders can be amended by 12pm the business day before delivery.
Can you deliver before business hours?
Yes, we can deliver before business hours if an access pass is provided. Fruit and milk can be delivered directly into your building and placed in the kitchen.
Do you have a customer service team to assist with queries?
Yes, we have a full customer service team available Monday to Friday, from 8:30am to 5pm. Our friendly team can assist you via phone or email, whichever you prefer.
Can you deliver to residential home addresses or only work addresses?
We deliver fruit, milk, bread, cakes, and catering to workplace addresses only. Residential or home addresses are not serviced.
How will I receive my invoice?
Our accounts team will send a weekly invoice, payable within 14 days.
Alternatively, you can provide credit card details to be charged directly.
Is your packaging recyclable?
Yes, our fruit boxes are recyclable cardboard boxes and can be included in your weekly recyclables.
Can you place my order directly into our office kitchen or fridge?
Yes, we can place orders directly into your kitchen or fridge, and can even split deliveries across multiple floors or kitchens within your office.
3 weeks FREE fruit & milk*
Try Office Fruit Group for 3 weeks with free fruit and milk on us. Start your deliveries today and enjoy three weeks of complimentary fruit and milk. Because good things should be easy, fresh and feel-good.